Last updated: March 30, 2026
These Terms of Service ("Terms") govern your use of the Lucid Vault secure document sharing platform ("Service") provided by David Soden ("we," "us," "our"). By subscribing to or using the Service, you agree to these Terms.
Lucid Vault is a white-labeled, single-tenant secure document portal for organizations to send, receive, and manage confidential documents. Each customer receives a dedicated, isolated infrastructure instance. Your data is never shared with or accessible by other customers.
To use the Service, you must register an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your credentials, all activities under your account, and notifying us immediately of unauthorized access. You must be at least 18 years old and authorized to bind your organization to these Terms.
Plans and Pricing: The Service is offered on a subscription basis with monthly or annual billing through Stripe. All prices are in US dollars.
Launch Pricing: Customers who subscribe during our launch period at $99/month are guaranteed this rate for the lifetime of their continuous subscription, as long as it remains active without interruption.
Annual Billing: Annual subscriptions are available at $999/year (equivalent to 2 months free). Annual subscriptions are non-refundable except as required by law.
Price Changes: We may adjust pricing for new subscribers at any time. Existing subscribers receive 30 days written notice before any increase. Launch pricing customers are exempt from increases.
You agree not to: upload illegal, harmful, or malicious content; distribute malware; violate applicable laws or third-party rights; attempt unauthorized access; interfere with Service infrastructure; or reverse engineer any part of the Service.
Supported file types: PDF, DOCX, XLSX, DOC, XLS, CSV, ZIP (max 100MB per file). Files are validated using magic byte detection.
Our Property: The Service software, design, features, and documentation are owned by us. Your subscription grants a limited, non-exclusive, non-transferable right to use the Service.
Your Data: You retain all rights and ownership of documents and data you upload. We do not claim intellectual property rights over your content and access it only as necessary to provide the Service.
Your data belongs to you. You may export your data at any time using built-in GDPR export features, download uploaded documents, or request a complete data copy. Upon termination, data is available for export for 30 days before permanent deletion.
We use commercially reasonable efforts to maintain availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or circumstances beyond our control. Enterprise customers may negotiate a separate SLA with defined uptime guarantees.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. Our total liability for any claim shall not exceed the amount paid in the twelve (12) months preceding the claim.
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or violation of third-party rights.
By You: Cancel anytime. Monthly subscriptions remain active through the billing period. Annual subscriptions remain active through the annual term.
By Us: We may suspend or terminate access for Terms violations, non-payment, or harmful conduct with 30 days notice for termination without cause.
Effect: Your data remains available for export for 30 days following termination, then is permanently deleted.
We may update these Terms with 30 days notice by email or in-app notification. Continued use after changes take effect constitutes acceptance.
These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law provisions.
Disputes shall first be attempted through good-faith negotiation. If unsuccessful, disputes shall be resolved through binding arbitration in Atlanta, Georgia under the American Arbitration Association rules.
Entire Agreement: These Terms constitute the entire agreement regarding the Service. Severability: Unenforceable provisions do not affect remaining provisions. Waiver: Failure to enforce a right does not constitute waiver. Assignment: You may not assign rights without our consent.
David Soden
davidsoden.com
See also: Privacy Policy